StaxUP Storage - San Ysidro

Servicio amable , rápido y seguro

Excellent personal est access

Good price value, convenient location

Very capable of getting us in on short notice.

Very impressed with facility, security, and staff attentiveness

Canﾃ｢竄ｬ邃｢t beat the prices but you get what you pay for per se.

Great service and value for vehicle storage.

The girls on the office are the best, they help me to get the best ratio between price and space

Very smooth transaction Carolina was very helpful and professional which I have someone like her working for my company, she is the kind of employee every company wants!!

X la ubicaciﾃδｳn creo son altos los precios, estﾃδ｡n a la par de Chula Vista, y,ademﾃδ｡s de q estﾃδ｡n muy obscuros en el 2do piso, a las 5pm ya no se ve nada, serﾃδｭa fabuloso q tuvieran un foco

I am a disabled United States Marine Corps Veteran. Sometimes I have to walk here. Never a major problem, here, or along the way. I am also an official Google Maps Guide, and normal Person. Segway/funny/true: closed on New Year's Day. :-).

I was literally able to book completely online get my gate code everything after hours last minute this was the only facility that I could find like that this place is a fair price and amazing

The girls in the office are very helpful Thank you

The lady that assisted me (Katherine I think)was very helpful, knowledgeable, and patient. I didnﾃ｢竄ｬ邃｢t feel rushed at all! I also like how they are month to month and help you save $$$ anyway they can.

I like everything about the storage room.

Es muy accesible el lugar, en lﾃδｭnea se puede rentar un storage y eso es muy cﾃδｳmodo, el lugar es limpio.

The space is very good, clean and easily accessible. I loved that you can make a complete reservation online. It is a very convenient and fast option.

Good employees all very helpful expect maître guy

Prompt and easy sign up. Very helpful.

I shopped around and Staxup Storage has unbeatable prices !

I am a veteran and when I asked for my military discount I was told it could only be applied to active duty military. I was disappointed since everywhere else honors my service. I donﾃ｢竄ｬ邃｢t argue small stuff so hope this review reaches the proper channels. Military is military.

Great promotional rates and friendly staff.

Clean and spacious. Access near the exit.

Front desk helped us change to a different unit as d accommodated our need in minutes! Thank you

Easy enough as some to actually most things on the internet are not. And most of that is due to a companyﾃ｢竄ｬ邃｢s laziness or their IT person/s not keeping a companyﾃ｢竄ｬ邃｢s web site updated. But in this case, the information stated on-line was confirmed the next day when I went in to take care of payment and signature. Now if I only had help to load and unload the rent moving truck. LoL

Melissa at Stax up storage made the whole experience enjoyable, she was funny and explained everything in detail,(very thorough). I love this place so far. Thank you Melissa because I was doubtful at first because it is an older facility but you made it sooo much better.

Very accessible and good position

Good price.. good location........

No credit card or deposits needed. And very fast.

Pretty good place clean And private

The only problem I had was u have to pay $50 for 24 access for one day!! The day I moved in I was a hour over the time.

The two office workers that I interacted with were very helpful and prompt. The access to an elevator significantly helped with moving my items upstairs. There was a strong scent of urine in the elevator, which was quite unpleasant. It was also very hot with no moving air upstairs, turbines or vents might help with this issue to help move the air.

I'm happy for the service!I defenetly recomend this place!

Excellent customer service. Front lady was super nice. Facility is very cleaned!

Receptionist is very friendly and personable. The 2/3rd floor are very hot and stuffy I'd recommend you coming in the morning it's not as hot.

The staff is wonderful, helpful and cares. And the price is great!

The process was as simple and efficient as it could be, and things got done well. The unit and facility are great for the budget price. Happy and satisfied customers!

Melissa was wonderful! She was knowledgeable, professional, polite and friendly! It was a pleasure doing business with her!

I found the place online with a price I can work with didn't realize the name till I was walking away, Staxup like staxup money that alone for me is good.

The only problem I ran into was a bit of confusion around the locks. When I went into the front office, the employees were very friendly and eager to help, so the issue got resolved very quickly

Clean facility. Helpful and knowledgeable staff. Above and beyond customer service!

This place seems so organized I just love it

El lugar es muy seguro, el servicio al cliente excelente te explican todo muy claro y el precio muy bien.

It's in the good quiet location and easy to access. Wish access time was later then 9.45pm since I work until late but other then that it's good storage

Good place very roomy nice staff

Checked In Lady Who Was In The Front Very Helpfull Reapectful And Communitive, Was Not Rushed Into Deciding If I Wanted The Storage Or Not Due To Office Hours it Was Closed Within 10 minutes After My Arrival, She Explained Everything Made Everything So Easy And Was Able To Access My Storage Same Day

perfect I need size and price. i recommend

muy grandes pensﾃδｩ que no podrﾃδｭa poner todo y me sobro espacio

Easy access and very friendly customer service.

The facility is clean, the receptionist was a lot of help. Grate place

I have been a customer of Staxup Storage for many years, but i needed a bigger storage unit. They accomodated me quickly and got me everything I needed.

Caroline was very helpful when I first went to the place to purchase storage.

I made a reservation which was easy and the pricing was great. It wasnﾃ｢竄ｬ邃｢t the most state of the art place but it gets the job done. If you are not caught up with fancy looks then this is a super affordable place and the customer service was great!

Great storage place, nice and affordable

Very helpful showed me the unit to make sure my stuff would fit.

I reserved a unit online to move in on a Wednesday, but I was unsure of what time I was going to be off of work. I showed up on the Sunday before, asking if I could possibly move in that day. They accommodated my early move in without any extra fees.

The people working there were very nice. The check-in was streamlined. The facility is very nice. It is in a little bit of a run-down neighborhood though.

When I came in i was immediately greeted by friendly smiling faces. They were very helpful and made me feel comfortable.

I got a huge 10 x10 storage unit for super cheap. You do have to move your stuff up stairs but if your looking for a bargain or are on a tight budget this is the place. Its also nice and clean and very secure. Would defiantly recommend!

They made it very easy for me , very efficient

Wait in empty office, woman who handled my paperwork, could have presented better customer service. She did not say thank you, customer service 101. She said, there you go, you're all set. She wrote gate code in door code space, so I did not know I had the gate code, despite instruction from another employee. The unit was not swept out. Many missing lights in the hall. The building door does not appear to close, which means, you can't secure the area using the lockpad on the outside building door. The last two factors present safety risks. Unit price is economical. Restroom and office were clean.

Great price and good size for the spaces!

Nice storage and affordable , could use AC tho

It was the most affordable storage i could find. Great customer service, very helpful!

Great customer service!!! I would definitely recommend this storage unit.

needed to make a change and they were great in allowing the change

Everything went smoothly and representatives were very friendly

minimalist storage facility with great price, perfect for me.

Good location and friendly staff

Ok overall good cust service and satisfy

I need a storage to put my stuff.

Laura made sure that I got exactly the unit that would suit me. Great facilities with personable and knowledgeable staff!

The customer service was great.

The staff was very friendly, knowledgeable and accommodating.

The unit's are very Cheap yet clean. The building is older but it's worth the price over all

It's not a shiny new building with finished walls and air conditioning, but it's no worse than most people's garages!! It works, and for what we use it for it works GREAT. A super value, right off the freeway & close to the trolley, and an extra special bonus is the BEST front desk representative I have EVER worked with in over 20 storage experiences with Uhaul, ExtraSpace, Public Storage, & others. Laura (I think that's how it's spelled) was quick, efficient, bright, and so sweet & personable. Not something you normally see at self storage, but you can tell she loves the public, helping people, and solving problems! Bi-lingual too if u need it! You know someone has people skills when she can deliver bad news, but still come across like she cares. They honored a 50% deal when I upgraded to an elevator accessed unit. That was the only downside overall with the facility, as they offer 10 x 10 units or bigger on the second floor with only stair access and don't mention it in the units description. I emailed and uncovered it as part of my pre-arrival contact. They may want to disclose that up-front in the rates/sizes online selection. So I had to give $10-15 more a month to get the elevator building as I was filling up a 10 x 10 with more stuff than I would have wanted to walk up and down stairs with (ceilings are high too)! They minimized the bad news by transferring the online discount I had gotten in the original reservation. They didn't hesitate. I like that front-line decision making and not having to go thru a lot of management levels!!!! I'd give them a 4.5 rating overall for the lack of elevators for some of their units, but Laura was worth pushing it to a full 5!!!!!!

First of all Laura had to be the most efficient, bright, & pleasant front desk person at any storage facility I have ever been at. The property isn't modern, but functional and great for the price. Just make sure u ask for an elevator unit if u get something as big as a 10 x 10. Its just one flight of stairs, by still extra work. Otherwise it's as good as any other storage facility as any!!!

It's good location n I do recommend

The staff was very friendly n fast n easy

Everything was fine except that I didn't have time to check out the facility. I was disappointed that the doorway to unit and hallways were narrow. Lesson learned.

Felt uneasy leaving my belongings there when first saw broken tvs then was assured they were just items needed to be thrown away. I pray everything is still there.

Not in the best part of town but very secure.

Great customer service and great prices!

Over all dayifactory srrvice hope it continues the same type of custumer service

Friendly staff with a good Service

My storage unit is a 5-7 and it look like a 3 -5 because the roof have a big inclination witch this convert the unit pretty small I just few boxes I have there like 15 the unit is all full because the roof inclination I just didn't find anything else in another storage that's why I took it

Very clean and easy access very satisfied with hours

I received a quote of $90 per month plus insurance of $10. When I check in the price jumps to 135$ plus insurance? The unit is filthy and smells awful. What can you do the boxes need to be unloaded? Wouldn't recommend it but it will do the job...

Needed a cheap convenient place for temp storage and this was great. Got the cheapest one. Paid a $25 fee and got a Month free. Very helpful friendly service. However, I will say that they were helping me and the guy took a phone call. I wish they had put the person on hold since there is a customer right in front of him... So I had to wait to be helped even though he was already helping me buttt he just took that 6 min call. 6 mins is a long time when you are just standing there and you were first. Just saying.

Pretty smooth move-in process, pretty easy access, pretty affordable, pretty cool place

Customer services made for a smooth transition in my moving into a space. I appreciate the staff's patience in handling three customers walking in at the same time. It moved right along. They showed me a reserved space and allowed me to upgrade to a size larger that met my needs.

Could use a good cleaning. Understand please I worked at an older facility and a good cleaning of the ground was done weekly. Makes property look more appealing.

The service was good, helpful people.

Overall I the place is dirty but cheap. The main doors to the units are held back by strings and most main doors look like its a code imputed lock but its fake since if you open the door there are no wires or backing on the lock.

Great Customer service.Nice and friendly staff.

A good place, sometimes a bit of traffic where the streets are closed for the parked cars on the roads to long.

Good location away from business and yet remains secure.

👍👍👍 Service is wonderful I would recomend it to family and friends I been there for almost a year and Ive has no problems si far jejejeje

I love the work they do. They help people who they needed to put their stuff away. Great customer service very nice people. I really would recommend to my friends and family. Thank you for the things you do and such a wonderful team work.

Very friendly and efficient reservation service.

Pricing is great Clean focus can be improved

I had booked a reservation online. When I got there I was interested in looking at other options because I didn't know that my reservation did not include elevator access. I saw 2 other units and the price was more understandable since one had elevator access and the other was on the 1st floor. The receptionist was very helpful suggesting the 1st floor unit since it was a good deal, and it was, but after looking at my reserved unit I knew it was the best deal. The flight of stairs wasn't very high and my unit was the very first one by the stairs. EASY ACCESS! The staff member who showed me the unit was friendly as well.

Very fast and not pricy! But he second floor storage should have some ventilation it gets impossible to breatge when you are up there!

Custome. Servuce rep was excellent. Loved the sevurity going in snd going out. The unit was realky cleabed.

If you don't mind storing your place in an old building which I do not, then this is place. It's the cheapest place for a 5 x 10 unit I could find in San Diego. They cameras on site so that's good and they offer insurance at a reasonable rate.

The facility has cameras but the fro t gate is currwntly broken. Not necessarily the gate but the bar that allows cars in and out. Would also be better if the facility was climate controlled. But not bad at all for the price.

This place is great if you want to spend as little as possible. There are zero frills here though. No AC no elevator, broken security gates.

The girls were very helpful to us,we looked at a couple of units but settled on the first one we originally reserved. Very easy to move in and felt my things will be secure!

Very accommodating!! Thank you!!

Very rude, not helping at all. Tslking on the Phone make waiting until finish her petsonal calls.

I would highly recommend this storage facility. It had the best prices and they made it easy for you.

Thank you so much I appreciate the help

The two ladies behind the counter were very nice. We walked in with the reservation from one place, found out it didn't have an elevator. We asked about another unit and we found one the cost only a little bit more. Very happy with the price, location of the unit, and the customer service.

The maintenace man was a bit rude. Other than that it was great.Best prices in town and good security.

"The assistant manager was nice and very helpful. I arrived late and he went out of his way to help me out on parking my trailer".

Very friendly service and price is great. I would recommend this facility to anyone. Thanks.

I said no security cause i havent seen any security at this location

Everything it's fine, the customer service is friendly and you have the option to lease a mail box, and they can receive big packages, with a very flexible prices, i'm happy to sign with they. :)

Great facility, super inexpensive. Paperwork takes a while (and I was accidentally assigned an occupied unit so I had to do everything twice), but overall a very good place for storage.

The girl at the counter was courteous and the only thing that I didn't care for is all the paper work I had to sign when in fact I felt the pressure of closing time. It would have been nice to get all the paper work in advance since I like to read everything that I sign.

The staff here are very friendly outgoing and always willing to help with any storage needs. It's for sure the busiest storage property with a lot of traffic. Guys do a great job to keep up with trash. Happy here.

Smooth move in from beginning to end... (On-line/On Phone/In person...ALL OF IT). Very helpful and friendly staff. Very informative. They have trucks available and even very inexpensive storages on 2nd level... Not as hard to get in as thought would be. (A story)---Someone had left trash in my storage from the time it became available to me to the time I arrived back on site. The gentleman (cleaning) noticed a look on my face as I was walking to the office and offered his assistance. He got the items out immediately! I would Definitely rent a storage from here again!!!

Th units smell like mold, mildew and they are dirty. I purchased a 5x5 But they gave me a 4x4

Excellent customer service of Abraham Would definitely recommend From score 10-1 = 10 Thankful for Sparefoot re StaxUp Self Storage Both Sparefoot and StaxUp Storage are A im Customer Service

It is.a.nice.discrete place., very.good.customer services specially for.the.first time customer in.storage.field

Clean guy did not do his job. He gave me locks that were pre-opened.

32$ for a 5x5 is a really good deal, the location is ideal, and is close to the border. Someone is almost always on site and Manager lives there.

I found this company listed on a self-storage directory site. They had great prices and I was currently very unhappy with my public storage experience. When I arrived 2 very efficient and helpful young ladies answered all my questions and even offered up a unit that was drive-up that was on special. PS had just raised my rates after only a couple of months, these guys don't hit you with a rise as long as you are there! So far I have been very happy I found them.

Karen was really friendly and easy to talk to. She answered all our questions and let us know if we have any problems we could contact her at any time.

first time renting a storage and pretty satisfied. great staff and very flexible schedule.

潇摯

It was a great experience, the manager was very professional and courteous.

Great place to store in San Ysidro. Great & affordable prices. Management & Staff are always curious, professional and willing to work with you on whatever situation you have going on. I love having the ability to pay my bill by phone. My husband and I have been renting for almost three years, and love it. Super happy with them over all. =)

I was so surprised by their prices,it's cheap and affordable. Honestly best decision I made plus the customer service is great, I really like this place it seriously saved me being evicted.Good place :)

Honestly, i had a very difficult time, but thanks to Staxup storage service made my weekend go smoother. Thanx..

Gets the job done. Could have used a dolly to get from elevator to unit.

Well, everything came out as expected!

Was very happy with service and help.

Very cheap price but only problem are lot of blocked driveways hard to get to storage

Is reall good I had a great pleasure with this experience. Thank you keep with the good work.

So far so good! The price is great, the managers live on-site (which makes me feel better), the employees are very nice and easy to deal with and The facility is nicely kept! Totally check it out!

SUPER CHEAP, 2ND MONTH FREE IN SMALL STORAGE, SECOND FLOOR IS DIRTY, SMELLS BAD, KIND OF UNSAFE, YOU GET WHAT YOU PAY FOR

It is an older facility but adequate for storage.

I was treated with courtesy, professionalism and respect. Prices are competitive and an outstanding value, especially against larger storage providers. I'm happy and impressed.

I went and reated a unit here. Wanted a smaller one, was told that at the end of the month one may be availiable. So I reanted a larger than what I needed unit. At the end of the month not only did they not have a smaller unit, but the price had increased. So I'm forced to keep a unit twice the footage I really need.

The woman that helped me answered all of questions nicely and made sure I got the discount I was offered by sparefoot.com and International Storage is the cheapest I have found, the also do price matches.. I couldn't beat it.